US Airways Dividend miles program has a major disadvantage, or benefit, depending on how you look at it. There web site is incapable of showing awards on flights operated by its partners. This means that the only way that you can use their Dividend Miles, other than on US Airways flights, is by calling in and booking over the phone.
For most people, this is a major disadvantage, as they will be at the mercy of whoever happens to answer the phone. Yet for award travel enthusiasts, this is an obstacle that can be overcome. First, travelers can use the web site of American Airlines, which shares most of the same partners in the OneWorld Alliance that US Airways is now a part of. Once travelers find the flights they want there, than they can ask US Airways telephone reps to book those specific flights. [click to continue…]