If you have a question about balance transfers, we’re here to help you. Ideally, we try to answer inquiries within a few minutes during normal business hours. At worst, expect a few hour delay. And if you think your question is stupid, ask it anyway. Choosing a balance transfer credit card is an important decision and our goal is make that decision easier. So don’t be afraid to ask for help. Or complain. Just don’t spam us.
Due to a high volume of unsolicited calls from sales organizations, we no longer publicly post our phone number. To speak with a member of the Smart Balance Transfers team, please use our contact form to send us your information and we will return your call promptly.