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How to File a Credit Card Complaint with the Government

We receive a lot of complaints about credit card companies and although the number of complaints about most large banks has decreased significantly since the passage of the CARD Act, this is a page where consumers have been posting complaints for over two years.

Fortunately, the new Consumer Financial Protection Bureau (CFPB) has launched a website where consumers can easily input details of their complaints and get assistance dealing with credit card companies. This website is by far the most comprehensive resource available to consumers and replaces the old, fragmented system that essentially did nothing to help individuals resolve credit card complaints.

You can learn more about CFPB in the article Filing Credit Card Complaints with the Consumer Financial Protection Bureau.

To submit a credit card complaint, please visit their website at

And if you want to share your stories with other readers, feel free to leave a comment below.

Editor's Note: This content is not provided by Citi. Any opinions, analyses, reviews or recommendations expressed here are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by the Citi or any of the other companies whose products are featured in this content.

About the author

Jeff Weber

Jeffrey Weber has been following and blogging about the credit card industry since 2004. He has also written for Forbes and been cited in a wide range of major media outlets including USA Today, Time, MSN Money, The Christian Science Monitor, The Detroit Free Press and numerous other prestigious online and print publications.

Jeffrey resides in Easton, Connecticut and enjoys spending his free time chasing after his two year old son, watching films with his wife and occasionally taking a holiday to go snorkeling.

– has written 340 posts.

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