About a month ago, visitors began posing comments on Smart Balance Transfers about a Citibank rate increase to 29.99%. The backlash was huge, with over 100 comments posted to date, mainly from customers with very good credit, long histories as Citi credit card customers, and oftentimes, low balances on their accounts.
Yesterday, a new breed of Citibank credit card complaints began pouring in, and these are just as disheartening, though seemingly less severe. One visitor reported a rate increase to 23.99%. Another reported getting a notice that their rate was increasing from 16.99% to 20.99% on the same day they got an offer for a .99% balance transfer. Continue Reading »

