This is one of the first times someone has reported the Citi is looking into the matter. Most people get told that nothing can be done. I wouldn’t wait around too long. It may just be a stall tactic. I would call back to make sure that your account is actually being reviewed. There should be notes on your account. If the person or the supervisor doesn’t see anything, then you might have to start this all over again.

Plus, they’re getting 29.99% while you wait. Do make sure you are refunded any interest they charged you at that rate before you noticed the change. And if you’re rate wasn’t that good to being with, you should just transfer your balances to a 0% credit card from a good company and wash your hands of the matter.

You are right. You happen to be fortunate enough to not pay interest. But what about the people who have balances and are paying 29.99% interest? Not carrying a balance isn’t an option, and unless they can get a balance transfer credit card, they are gonna be pushed to the brink of insolvency. Fortunately, good customers like you who have a choice are using it.

Citi makes approximately $1000 a year from the fees charged to retailers from my purchases. I now choose to let a different bank earn those fees. I encourage others who are able to do the same. If enough people quite sending these fees to Citi, maybe they will get the message. Maybe just maybe Ken Stork won’t get a bonus for such a sleazy act but instead a reprimand for driving business away from Citi.

Thank’s for self editing your Expletive.

Unfortunately, you would surely be charged interest until your account is paid in full. Citi’s trying to drain any cent they can from customers.

Now, my card does not expire for a year and a half. I wonder, if I opt out, and after the card is closed, do they still charge periodic rates for the remaining debt until it’s paid off (which would be bull [expletive])?

And, if I opt out, and get them to close the account immediately, thereby halting all activity, same thing… compounding interest still accrues?

Others have posted conflicting responses on this matter. Generally, its best to be cautious, so unless you can get a confirmation in writing, you may want to consider opting our to be safe.

You, like many of the people who have written in, fall into the good/great customer category. Where it any other bank, I would think they absolutely wouldn’t want you to leave. But it is Citibank, and its hard to figure out what exactly they are trying to do.