The Office of the Comptroller of Currency has launched a new website, www.helpwithmybank.gov. While it appears this website is in very early stages, the site may eventually provide good information to consumers. A section on credit card balance transfers currently has two questions and answers, a far cry from the hundreds of articles and comments that can be found at Smart Balance Transfers. However, this site contains questions and answers about a range of credit card issues, including fees and penalties, as well as general banking concerns.
Over time this site may become a useful tool. In the meantime, however, you may want to review balance transfer credit card information on our site if the helpwithmybank doesn’t resolve your questions.
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October 12th, 2009 at 1:54 pm
I REPORTED MY PROBLEM(CASE # 00958474) TO YOUR BODY ON THE 31ST OF AUGUST, 2009. TWO WEEKS AFTER MY COMPLAINT, CHASE BANK WROTE TO CLOSE MY ACCOUNT AND THE LETTER STATES THAT THE INTEREST RATE WHICH IS THE PURPOSE OF MY COMPLAINT REMAIN UNCHANGED. KINDLY HELP IN RESOLVING THIS MATTER, PLEASE.
October 13th, 2009 at 11:51 am
If you were unable to get assistance from http://www.helpwithmybank.gov, try contacting the FTC, http://www.ftc.gov or your state’s attorney general.
November 9th, 2009 at 1:56 pm
My husband died in 1999 leaving a bank account with UNITED NATIONAL BANK now PNC BANK, they have no record of this account, I have tried nj treasury they have no account of this money
I was told by the PNC bank that “maybe” the account was used up by charged fees on the account not being used.
I need your help in finding this money
there was another account with another bank they passed the money over to the NJ treasury
November 10th, 2009 at 11:58 am
Mrs. Johnson,
I’m sorry but know little of how to deal with these particular situations. You may be best consulting an attorney that deals with estate issues.