Comments on: The Eye of The Credit Card Complaint Storm http://www.smartbalancetransfers.com/blog/2009/05/credit-card-complaint-storm/ The Balance Transfer Credit Card Resource Mon, 06 Feb 2012 15:29:47 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Balance Transfers Helper http://www.smartbalancetransfers.com/blog/2009/05/credit-card-complaint-storm/comment-page-1/#comment-895 Balance Transfers Helper Thu, 28 May 2009 22:22:02 +0000 http://www.smartbalancetransfers.com/blog/?p=393#comment-895 Nelly, Thanks for sharing this. I will forward it to Michael. Nelly,

Thanks for sharing this. I will forward it to Michael.

]]> By: Nelly S http://www.smartbalancetransfers.com/blog/2009/05/credit-card-complaint-storm/comment-page-1/#comment-894 Nelly S Thu, 28 May 2009 22:10:31 +0000 http://www.smartbalancetransfers.com/blog/?p=393#comment-894 Comment removed to potentially incorrect information. Comment removed to potentially incorrect information.

]]> By: Balance Transfers Helper http://www.smartbalancetransfers.com/blog/2009/05/credit-card-complaint-storm/comment-page-1/#comment-893 Balance Transfers Helper Tue, 19 May 2009 19:22:25 +0000 http://www.smartbalancetransfers.com/blog/?p=393#comment-893 Michael, First off, I want to wish you good health and a speedy recovery. I am truly saddened to hear that you have to do deal with this problem at this most difficult of times. Your story is difficult to stomach-it brings to light the fact that credit card companies are behaving without a shred of human decency. I very much wish I could bring your story to a larger audience, but I will use this blog to write an open letter to credit card companies asking them to consider legitimate personal reasons before penalizing consumers for small mistakes. Again, I wish you all the best and a swift recovery. Michael,

First off, I want to wish you good health and a speedy recovery. I am truly saddened to hear that you have to do deal with this problem at this most difficult of times.

Your story is difficult to stomach-it brings to light the fact that credit card companies are behaving without a shred of human decency. I very much wish I could bring your story to a larger audience, but I will use this blog to write an open letter to credit card companies asking them to consider legitimate personal reasons before penalizing consumers for small mistakes.

Again, I wish you all the best and a swift recovery.

]]> By: Michael b http://www.smartbalancetransfers.com/blog/2009/05/credit-card-complaint-storm/comment-page-1/#comment-892 Michael b Tue, 19 May 2009 18:12:05 +0000 http://www.smartbalancetransfers.com/blog/?p=393#comment-892 This is a great story for OBAMA to be sure Michael This is a great story for OBAMA to be sure
Michael

]]> By: Michael b http://www.smartbalancetransfers.com/blog/2009/05/credit-card-complaint-storm/comment-page-1/#comment-891 Michael b Tue, 19 May 2009 18:10:48 +0000 http://www.smartbalancetransfers.com/blog/?p=393#comment-891 AMEX CANCELLED MY 2 ACCOUNTS AFTER ONE ELECTRONIC PAYMENT WAS RETURNED .NOT HAVING A LATE PAYMENT IN 4 YEARS ON BOTH ACCTS -I WAS SCHEDULED FOR SURGERY AND had called to make a phone payment on the way to the hospital .one week later when the dust settled medically for me . the payment was returned by my bank as they couldnt contact me while i was in hospital and convalescing .then received a notice from amex my account payment was returned NSF and they have a "zero tolerance "for returned payments .bottom line my 2 accounts were cancelled and my 150,000 membership miles were lost . When i complained that this was too drastic they told me nothing to do .so payed down my regular card in full and then payed monthly card minimums . meanwhile with prostate cancer looming and and having to conserve funds due to being unable to work for couple of months -couldnt access my miles when I really needed them . plus the amount of dollars spent and payments always on time till i had a real crisis .they not only werent there for me but stepped on me also. Thats a lowlife company to be sure AMEX CANCELLED MY 2 ACCOUNTS AFTER ONE ELECTRONIC PAYMENT WAS RETURNED .NOT HAVING A LATE PAYMENT IN 4 YEARS ON BOTH ACCTS -I WAS SCHEDULED FOR SURGERY AND
had called to make a phone payment on the way to the hospital .one week later when the dust settled medically for me . the payment was returned by my bank as they couldnt contact me while i was in hospital and convalescing .then received a notice from amex my account payment was returned NSF and they have a “zero tolerance “for returned payments .bottom line
my 2 accounts were cancelled and my 150,000 membership miles were lost .
When i complained that this was too drastic they told me nothing to do .so payed down my regular card in full and then payed monthly card minimums .
meanwhile with prostate cancer looming and and having to conserve funds due to being unable to work for couple of months -couldnt access my miles when I really needed them .
plus the amount of dollars spent and payments always on time till i had a real crisis .they not only werent there for me but stepped on me also.
Thats a lowlife company to be sure

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