Comments on: Credit Card Complaints

By: Balance Transfers Helper

Balance Transfers Helper — Wed, 03 Mar 2010 16:16:12 +0000

Joyce, If there were balance transfer fees attached to the offer, you may have ended up paying 3 to 5% on top of that, so if you can get a 0% balance transfer card, you may end up better off. Nevertheless, its still grossly unfair.

By: Joyce

Joyce — Wed, 03 Mar 2010 02:19:14 +0000

My problem is with Bank of America. They OFFERED ME a balance transfer with a rate of 3.99% yesterday. So I took it and today they take it away! They even admit to doing it on purpose. Yesterday it went through the computers ok, without a problem. Today they say they are going to stop it from going through AND lower my balance!
Don’t trust Bank of America!

By: Denese

Denese — Fri, 19 Feb 2010 19:01:13 +0000

I have a GE Money card. These people are the worst. They just went up on the interest on my card to 26.3% and I have a 766 credit score. They allow you to make advance payments, but go up on interest or charge some fee that will cause you to become behind on a payment. There is a $15 charge to correct this over the phone. This “card” had a year free interest in 2006. I did not make the full $5000 and they added all the interest to my account. I have been trying to get below the credit limit for over 2 years. There is always something. Additiional, I am so tired of talking to representatives in India. They are rude and have the time you can not understand what they are saying. They have tricked me and lied to me. In January, one suggested that I make a month in advance payment in addition to the “late” payment that was making over the phone. The advance payment that “he” suggested that I make ended up being below the minimum payment because I got charged a “pay by phone” fee and the interest went up! This company is terrible. I wish there was something we could do about these credit card companies.

By: Bob

Bob — Mon, 10 Aug 2009 23:21:45 +0000

On 7/29/2009 Chase closed both my Wamu credit cards (Despite having maintained perfect account status with Wamu and Chase )with a notice saying that “too few cards were paid as agreed compared to total cards” and“Total available on bank cards were to low I have never been late or over limit and the balance on my credit cards is less than 3% of the total value of my cards,When I called them on 08/04/2009/the girl was extremely aggressive about it and said “call Experian, we can’t help you.Experian says Chase never requested any credit info on me.and my cards and accounts are all Paid as Agreed.I called them back on 08/10/2009 after they sent me a new Chase card to replace my Wamu card and they told me the same thing Experian said blah-blah which I now know is a lie.Now they are going to mess up my credit (which took me a long time to build up)by closing the accounts for reasons they made up.I would think this is at the very least fraud.

By: Debbie

Debbie — Sun, 02 Aug 2009 13:37:40 +0000

Reading your story sounds like what just happened to me. I also was a wamu customer, chase took over. I always never late paying my bill for over 2 years, went to use my card and was denied, couldn’t believe it because I knew I had the available credit, called customer service and was told the exact same thing. I am still furious with this. How can they do this legally, something just doesn’t seem right about it.

By: Denise ten

Denise ten — Mon, 27 Jul 2009 17:07:03 +0000

Whats up with Chase abruptly closing out credit cards?? I was a WAMU customer until Chase took them over. Paid my total balance every month.. Then out of the blue they up and closed my account without a letter or anything. Went to use my card and was denied. Called customer service and was told to call experian.. I had rewards racked up and lost those also. Emailed Chase to ask about my “lost” rewards and they said I could not get them. Found out quite a few WAMU customers card holders were closed by Chase. Chase is an institution that practices bad business ethics and should be reported.

By: MaryAnn

MaryAnn — Sat, 25 Jul 2009 13:49:49 +0000

I decided to look into credit card arbitration to see what I would need to do to set up an arbitration with Chase, because I don’t feel like what they are doing is legal or fair and I thought maybe the arbitrator would side with me and help me work something out with Chase.

It turns out I CAN’T set up an arbitration because the entire arbitration system has been a fraud from the beginning and the entire arbitration system has just collapsed. You literally can’t get a credit card dispute arbitrated in this country today. There are no arbitrators in the house.

Chase promised us that credit card disputes would be resolved by a neutral arbitrator when, in fact, Chase was using a collection agency (disguised as an arbitrator) to do the arbitrations. Google “Chase Credit Cards National Arbitration Association NAF Minnesota” and you’ll see what I mean. They’ve been out to cheat all of us from Day One. They’ve lied and misrepresented at every turn.

I’ve been honest and responsible and Chase has played me for a sucker. Okay, no more sucker. I’m going to do everything I legally can to protect myself and my family. I don’t think paying Chase is in my best interest and I won’t pay. If that means my credit rating goes to the bottom of the barrel, I don’t care. If that means I take bankruptcy, I don’t care.

By: Balance Transfers Helper

Balance Transfers Helper — Mon, 20 Jul 2009 15:27:05 +0000

I think pretty highly of Discover as well. They have really been the only good credit card company during the past six or seven months. I would call again. Customer service is normally great there and at least they may give you your cashback.

By: Rose Rogers

Rose Rogers — Sun, 19 Jul 2009 00:56:02 +0000

I have had 2 accounts with Citibank one for 20 years. I for 22 years. Received notification this week that raising interest rate on one from 18.99 to 29.99 and from 14.24 to 29.99. These rates and these payments are not affordable or sustainable. NEVER been late on either account. Checked with credit bureau today. No negative information on my report and never any late payments. Tried to reason with Citibank was shut down. Told I could close my account and pay them off. Which I was forced to do. That is not fair and will have a negative impact on my credit report. Should not be allowed. I have contacted my representatives in my state a

By: Shelly

Shelly — Sat, 18 Jul 2009 13:54:07 +0000

Discover just cancelled my credit card with no notice whatsoever. I went to use my card 2 days ago to make a purchase and it was not accepted. I called Discover only to be put on hold for over 20 minutes, so I hung up and resorted to emailing customer service. I finally received a response from them 2 days later and was informed they cancelled my card back in May, that they will not consider re-opening this account. To top it off, they did not say anything in the email why they closed my account.

Since my account was closed mid May, I was not notified by postal mail, email, or by phone. They did not notify me period. I had been a Discover Card customer since 1997 and had never been late on a payment. My credit limit was $7,600. I always respected and thought highly of Discover, but not any longer. I am so infuriated about this!

I also took back my cashback bonus of $67 that I had accumulated.

By: Balance Transfers Helper

Balance Transfers Helper — Thu, 25 Jun 2009 20:49:46 +0000

MaryAnn,

As much as I detest the type of behavior credit card companies are engaging in, I really do not condone deliberately becoming a deadbeat. I’ve heard countless stories from people such as you who truly are forced into corners they never thought they would be in and I deeply sympathize. However, it is clear to me that you are honest person and I really hope you can find a company that will work with you to get you out from underneath your debt.

What I do know, however, is that credit card companies will surely harass you and ruin your credit score. I really think you should be able to find a way to work this out with the company and I hope you don’t have to sink to the level of the banks, though I understand why you would.